Extron Career Opportunities

  • Office: Extron USA
  • Location: Anaheim, CA
  • Department: Marketing
  • # of Openings: 1
UX RESEARCHER - WEB

The UX Researcher works on the Extron Marketing Web Team with stakeholders and users to perform user experience (UX)-related activities aimed at improving the usefulness and appeal of Extron's online Web sites and applications. Additionally, the UX Researcher works with stakeholders, Web Designers, Web Developers, and Quality Specialists to document and maintain the requirements and business rules for these online products.

 

Responsibilities:

 

  • Interview stakeholders to elicit organizational goals and priorities related to a project
  • Interview users, stakeholders, and subject-matter experts to help elicit understanding of user needs and goals when using an online product
  • Record and document interview outcomes, creating deliverables that highlight patterns, trends, and key issues
  • Work with team to iteratively design and develop products
  • Create artifacts for use by the Design, Development, and Quality teams in building industry-leading online products including: User profiles and personas, content inventories, process flows, wireframes, and low-fidelity prototypes.
  • Collect and summarize user-behavior data; present to stakeholders and team
  • Develop and maintain a high-level understanding of Extron's products and their application
  • Elicit, document, and maintain concise, organized, easy-to-comprehend requirements and business rules for projects and online products

 

 

Required skills:

 

  • Bachelors Degree in Human-Computer-Interaction, Information Architecture, User Experience Design, Business Analysis or equivalent
  • 5+ years of industry work experience conducting user experience research using a range of qualitative research methods (ex. Usability testing, interviews, surveys, card sorting, and tree testing)
  • Must be able to provide samples of work; portfolio should focus on design and analytical artifacts created for the purposes of UX research and analysis, requirements analysis
  • Exceptional analytical skills
  • Strong design aesthetic
  • Thorough understanding of UX concepts and best-practices
  • Ability to visually convey complex ideas clearly and concisely
  • Highly effective at using at least one (preferably several) of the following design tools for creating artifacts: Photoshop, Illustrator, Sketch 3, Fireworks, Axure, Indesign, Balsamiq, Visio, Omnigraffle
  • Familiarity with online Web Analytics packages (Adobe Analytics preferred)
  • Able to work with large data sets: Advanced-level Excel, T-SQL and relational databases, a plus
  • Highly organized and self-motivated; strong sense of initiative
  • Outstanding collaboration, communication, and written skills are an absolute requirement

 

 

For 35 years, Extron Electronics, headquartered in Anaheim, California, has been a leading developer and manufacturer of professional AV system products. Extron products are used to integrate video and audio into presentation systems for today's high tech boardrooms, presentation/training centers, university lecture halls, and other applications. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional AV industry.

As an industry leader, Extron Electronics is committed to maintaining the outstanding level of quality services our customers expect. We strive to continually provide Service, Support, and Solutions - S3 to our customers. Our customers are our most important asset, and our employees are essential in maintaining that asset.

We are currently seeking quality individuals who can help us grow, and who desire to achieve a professional and rewarding career opportunity. Extron offers top industry salaries, and a competitive benefits package that includes medical, dental, vision, a 401k program with employer match, tuition reimbursement, and much more!

Extron Electronics is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

You may apply in person or send a resume via fax, mail, or e-mail (resumes sent by e-mail must be in PDF format) with salary requirements to:

Extron USA
Human Resources
1025 E. Ball Road
Anaheim, CA 92805
USA
Fax: 714.687.6378
jobs@extron.com

Please No Phone Calls
EOE M/F/V/D

Extron Europe
Human Resources
Hanzeboulevard 10
3825 PH  Amersfoort
The Netherlands
Fax: +31.33.453.4061
nl-jobs@extron.com

Please No Phone Calls
 

Extron Asia
Human Resources
135 Joo Seng Road #04-01
Singapore 368363
 
Fax: +65.6383.4994
jobs-sgp@extron.com

Please No Phone Calls
 

Extron Middle East & Africa
Human Resources
Dubai Airport Free Zone
F13, PO Box 293666
Dubai, UAE
Fax: +971.4.299.1881
jobs-dxb@extron.com

Please No Phone Calls
 

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