Firmware Loader

The Firmware Loader option opens the Extron Firmware Loader application. This application is used to load new firmware to your device, either through serial or TCP/IP connection.

In order for the Firmware Loader option to work, you must have the Firmware Loader application installed.

To download Firmware Loader from the Extron website:

  1. Open an Internet browser window and in the Address field, enter www.extron.com.

  2. In the Search field, enter Firmware Loader.

  3. Press <Enter> on your keyboard.

  4. Locate the Firmware Loader application in the search results and click Download Now!

  5. Complete the personal information form, if necessary.

  6. Click Download fw_loader_vxxxxx.exe to begin the download.

  7. Follow the on-screen prompts to complete the download.

Updating Firmware

  1. From the Tools menu, select Firmware Loader. This opens Firmware Loader (if this application is already installed on your PC).  

  2. From the File menu of Firmware Loader, select New Firmware for Selected Devices.

- or -

In the Devices section of the Firmware Loader main screen, double-click the New Firmware File field associated with the selected device.

The Choose Firmware File dialog box opens.

  1. Browse to the device-specific firmware file that has been downloaded on your PC. Valid firmware files have an S19 file extension.

NOTE:  You can download current firmware updates from the Firmware Download Center page of the Extron website. This file downloads onto your PC.

  1. Click Open. This closes the Choose Firmware File dialog box and returns you to the Firmware Loader main screen.

  2. Click Begin. This uploads the new firmware onto your connected device. The Progress field for the selected device shows the progress of the upload. After upload is complete, this field is blue and shows 100%.

  3. Exit Firmware Loader. The DSP Configurator workspace restores itself and returns you to Emulate mode because connection is lost after a firmware upload.

To reconnect to the device click the Live button in the application window or from the Tools menu, select Connect to Device.

See the Firmware Loader help file and supporting documentation for further information about using Firmware Loader.