IP Intercom® Best Installation Practices
The Extron IP Intercom® system is an integral part of a complete help desk solution. With the push of a button, IP Intercom users can communicate with AV support staff for fast problem resolution.
The IP Intercom integrates easily into any Ethernet LAN, it does not use any special network capabilities for audio delivery. It depends on the normal overhead bandwidth designed into a healthy network and only needs 80 Kbps for a room-to-help desk call. While the IP Intercom is simple to configure and use, it includes advanced capabilities, such as redundancy and manual call load balancing.
The Extron free IP Intercom HelpDesk™ software has the capability to "broadcast" to multiple IP Intercom units. This paper covers network bandwidth considerations with respect to the IP Intercom system, as well as firewall issues and the typical benefits of using VLANs.
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